
Procopio has been named to a law firm list for top client service for 2026, the BTI Client Service A-Team. Issued annually by BTI Consulting Group for the last 25 years, the list is based on an analysis of 17 objective ranking standards. BTI says it is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel.
This is not the first time Procopio has been honored for client service. Last year Procopio received a Best of Legal® recognition from ClearlyRated for a customer satisfaction rating twice the industry average based on intensive engagement with Procopio clients.
Client service has long been a focus of Procopio. In 2019, the firm created a Culture Playbook with consultants from Ritz-Carlton drafted with focus groups of attorneys and staff. Among the results was the Procopio Purpose, which commits the firm “to surpass client expectations with an entrepreneurial and integrated team approach, powered by experience,” and a Procopio Promise, which includes a commitment to “anticipate the needs of our clients by thinking ahead.”
Procopio and its attorneys are routinely recognized by respected third parties, including Chambers, Legal 500, Best Lawyers, Best Law Firms, Super Lawyers, and more.
Patrick Ross, Senior Manager of Marketing & Communications
EmailP: 619.906.5740
Suzie Jayyusi, Senior Marketing Coordinator Events Planner
EmailP: 619.525.3818
Francisco Sanchez Losada, Marketing and Client Relations Manager
EmailP: 619.515.3225
Sanae Trotter, Senior Manager for Client Relations
EmailP: 650.645.9015